Privacy policy

At Primebuz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, stored, and shared when you visit or make a purchase from primebuz.in. Primebuz is operated from India and follows applicable Indian laws, including the Information Technology Act, 2000 and related rules.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Details
Name, mobile number, email address, shipping address, and billing address provided by you during checkout or account creation.

Payment Details
Payments are processed through secure third-party gateways. We do not store your card details, UPI PINs, or banking passwords. Payment providers may collect necessary transaction data as per their own privacy policies.

Order Information
Products ordered, order value, delivery status, return or refund details, and communication related to your order.

Device and Usage Data
IP address, browser type, device details, pages visited, time spent on the site, and cookies used to improve site performance.

Marketing Preferences
Your preferences related to emails, offers, and promotional communication, only when you choose to opt in.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Confirm payments and send order updates

  • Provide customer support and resolve issues

  • Improve website functionality and product offerings

  • Send offers or updates when you have given consent

  • Detect and prevent fraud or misuse

  • Meet legal, tax, and regulatory requirements in India

3. Sharing of Information

Your information is shared only when necessary and only with trusted parties, such as:

  • Shopify, our ecommerce platform, for secure data hosting

  • Payment gateways for transaction processing

  • Courier and logistics partners for order delivery

  • Service providers assisting with analytics, email communication, or customer support

  • Government or legal authorities when required under Indian law

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Storage and Retention

Your data is stored securely on Shopify’s infrastructure and related service providers. Data may be stored on servers located outside India but remains protected under strict security standards. We keep your information only for as long as needed for business, legal, or tax purposes.

5. Cookies and Tracking

We use cookies and similar tools to improve browsing experience, understand site usage, and show relevant offers.

Cookies may include:

  • Essential cookies for checkout and login

  • Analytics cookies to track site performance

  • Marketing cookies for advertising purposes

You can manage or disable cookies through your browser settings.

6. Your Rights

As an Indian user, you have the right to:

  • Request access to the personal data we hold

  • Ask for correction of incorrect or incomplete data

  • Opt out of marketing communication at any time

  • Request deletion of your data, subject to legal requirements

To exercise these rights, contact us using the details below.

7. Data Security

We use reasonable security practices such as encryption, restricted access, and secure payment systems to protect your data. While we take strong precautions, online data transmission can never be fully guaranteed as risk-free.

8. Children’s Information

Primebuz does not knowingly collect personal information from individuals below 18 years of age. If such data is identified, it will be deleted immediately.

9. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated date. Continued use of the website means acceptance of the revised policy.

10. Contact Information

If you have questions or concerns regarding this Privacy Policy or your personal data, you can contact us at:

Primebuz
Unit No. 101, Oxford Towers,
139, Old Airport Road, Kodihalli,
Bangalore, Karnataka – 560008

Email: primebuz2026@gmail.com
Phone: +91 63634 40742