Terms of service

Welcome to Primebuz. These Terms of Service govern your access to and use of primebuz.in, including all purchases made through our Shopify-powered store. By visiting our website or placing an order, you agree to these Terms along with our Privacy Policy and other store policies.

1. Eligibility and Account Responsibility

By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian. You are responsible for keeping your account details secure and for all activities carried out using your account.

2. Product Information

We make every effort to display product details accurately. Product images are for reference only and may appear slightly different due to screen settings. We reserve the right to change product information, pricing, or availability at any time without prior notice.

3. Orders and Acceptance

Placing an order does not guarantee acceptance. Orders are confirmed only after payment is received and the order is verified. We reserve the right to cancel or refuse any order due to pricing errors, stock issues, address verification problems, or suspected misuse.

4. Pricing and Payments

All prices are listed in Indian Rupees (INR). Taxes, shipping charges, or COD fees may apply and will be shown at checkout. By completing a payment, you confirm that the payment details provided are valid and authorized for use.

5. Shipping and Delivery

Delivery timelines shown on the website are estimates. Delays may occur due to courier operations, weather conditions, or other external factors. Ownership and responsibility for the order transfer to the customer once the product is dispatched.

6. Returns and Refunds

All return, exchange, and refund requests are governed strictly by our Refund & Return Policy. Please review that policy before placing an order.

7. Intellectual Property

All website content, including text, images, logos, designs, and graphics, belongs to Primebuz or its licensors. Any copying, reproduction, or commercial use without written permission is prohibited.

8. Third-Party Services and Tools

Our store may use third-party services such as payment gateways, logistics partners, and analytics tools. Use of these services is subject to their own terms and policies. Primebuz is not responsible for issues arising from third-party platforms.

9. Shopify Platform

Primebuz operates on Shopify. While Shopify provides the ecommerce platform, all transactions, products, and customer interactions are handled solely by Primebuz. Shopify is not responsible for disputes related to orders placed on this store.

10. User Feedback and Reviews

By submitting reviews, feedback, or suggestions, you grant Primebuz the right to use this content for marketing or display purposes. You confirm that the content shared is accurate, lawful, and does not infringe on third-party rights.

11. Errors and Corrections

We reserve the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. Orders placed based on incorrect information may be cancelled without prior notice.

12. Prohibited Activities

You agree not to misuse the website. Prohibited actions include unlawful activity, data scraping, fraud, abuse, transmission of harmful code, or interference with site operations. Violations may result in account suspension or permanent access restriction.

13. Suspension and Termination

We may suspend or terminate access to our services at any time if these Terms are violated. Obligations related to intellectual property, payments, and liabilities will continue even after termination.

14. Service Disclaimer

All products and services are provided on an “as available” basis. We do not guarantee uninterrupted access, error-free service, or uninterrupted product availability, except where required by law.

15. Limitation of Liability

Primebuz is not liable for indirect, incidental, or consequential losses arising from use of our website or products, including loss of data, revenue, or business opportunity.

16. Indemnity

You agree to protect and hold Primebuz harmless from any claim, loss, or expense arising from your misuse of the website, violation of these Terms, or breach of any applicable law.

17. Severability

If any part of these Terms is found unenforceable, the remaining sections will continue to apply.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts located in Bangalore, Karnataka.

19. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page, and continued use of the website means acceptance of the revised Terms.

20. Contact Details

For questions related to these Terms, contact:

Primebuz
Unit No. 101, Oxford Towers,
139, Old Airport Road, Kodihalli,
Bangalore, Karnataka – 560008

Email: primebuz2026@gmail.com
Phone: +91 63634 40742